Returns & Exchanges

At Simply Good Coffee, we want you to love every brew; if you are not completely satisfied with your purchase, you can return your items within 30 days of delivery. Please ensure all coffee equipment is returned in its original packaging to qualify for a full refund.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to send back.

2

Prepare the Package

Carefully pack your items in their original boxes, ensuring all accessories and manuals are included to prevent damage during transit.

3

Attach the Label

Print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.

4

Receive Your Refund

Once our team inspects the returned equipment, we will process your refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing